Annual subscription – 280 ILS.
Annual subscription for Tel-Aviv resident – 240 ILS.
Annual subscription can be purchased via Call Service Center at *6070.
If you have not received the discount you deserve, please contact the Customer Service Center at *6070.
To renew an annual subscription, please contact the Customer Service Center at *6070.
You will fet the key via mail up to two weeks from the date of purchase.
There are three types of access cards: Daily, 3-Days and Weekly.
In addition, An annual subscription can be purchased even without residency.
To list subscriptions & rates click here.
An access card can be purchased at the service terminal itself with a valid credit card.
Definitely. Until Tel-O-Fun key will get to you, you can identify yourself at the service terminal using the credit card you purchased the subscription with.
Visa, Mastercard, Diners
Debit card cannot be used.
Before the end of the subscription period, you will be sent a reminder to renew the subscription by a customer service representative.
Your annual subscription is valid from the moment you complete the purchase and receive a confirmation email.
A subscription cannot be put on hold or transferred to another person.
The rental involves maintaining a credit of 5 ILS.
This is not an actual charge and the amount will be released at the end of use.
It is important to report to customer service center at 6070* in order to block the lost key and request a new one issuance for you.
Tel-O-Fun app will be launched soon.
The subscriptions includes unlimited rides up to 30 minutes each.
Between rides there must be a 10-minute break where the bicycles has been returned to one of the stations. If you have not returned the bicycles or if you have made a break of less than 10 minutes you will be charged for usage fee.
For more information on prices and rates click here.
Please contact the Customer Service Center at *6070.
Tel-O-Fun may be used from age 15 and above. A valid credit card is required.
Wearing a helmet is not required by law, it’s recommended and up for your choice.
In any case of bicycle malfunction, it is your responsibility to return the bicycle to the nearest station.
Please contact our Customer Service Center at *6070 to report the fault so that we can get it fixed as soon as possible.
If you return the bicycle up to 3 minutes from the time you tooe it, the rental will be considered canceled.
The User assumes all risks involved in riding the bicycle. The User declares that he is aware that riding a bicycle is a dangerous activity, involving risks such as damage to the person, property, partial or full disability and/or death. The User declares that he is aware of unexpected risks involved with the use of Tel-O-Fun and/or riding the bicycle and assumes liability with respect to all abovementioned risks, including risks involving negligence of third parties.
The User undertakes to indemnify the Municipality and/or Company and/or Authority and/or any of them for any and all damages, compensation and/or expenses deriving from the abovementioned causes, including trial expenses and attorney fee, if any, for the entire amounts they (or any of them) is required to pay, and such amount will be deemed as debt owing by the User to the Municipality and/or Company and/or Authority.
Do not take a child or another rider on a Tel-O-Fun bike. The bike carrier is designed to carry a bag only.
Report immediately to our Customer Service Center at *6070.
Information about where the stations are located the amount of bikes available at each station can be found on the the map at any time.
You can also find information on bicycle availability at other stations at the service terminal where you at.
If the Tel-O-Fun station is full and the bicycle cannot be returned.
You can get an extension of 15 minutes on the service terminal screen so you can return the bike to another station nearby.
For details of your rides and charges please contact customer service center at *6070.
Personal details can only be updated by contacting the service center.
The decision on the locations of the stations is within the authority of the local municipality.